Privacy and Cookie Policy

Definitions

 

In this notice, “us”, “we” or “our” pertains to HEREUEXIST LTD, which includes the brand HUE and the website domain madeforhue.com.

 

 At HUE we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy is intended to help you understand how we collect, use, disclose, and protect your personal information. By visiting our website or using our products and services, you consent to the practices described in this policy. You must be over the age of 18 to purchase our goods. 

 

INFORMATION WE COLLECT

We may collect the following types of information:

 

Personal Information:

• Name.
• Contact information (email address, phone number, and postal address).
• Payment information and details (credit card details, debit card details, billing address).
• Date of birth.
• Personal preferences and skincare concerns.

 

 **How payment information and confidential details of customers will be stored by our 3rd party Vendor Shopify can be found on their website. HUE is not privy to this information. ** 

 

Technical Information:

• IP address.
• Device information (e.g., operating system, browser type).
• Website usage data (e.g., pages visited, time spent on the site, links you access and the time/ duration of access).
• Technical information about your equipment, browsing actions and patterns. 

 

 

Cookies: We use cookies to enhance your online experience. You can find more information in our Cookie Policy.

 

HOW WE USE YOUR INFORMATION

 

We use your information for various purposes, including:

 

Providing Products and Services:

• Processing and delivering orders.
• Offering customer support.
• Personalising your experience.
• Customer Reviews & Continuous Improvement Processes.

 

Marketing:

• Sending promotional emails (you can opt-out at any time).
• Retainment of emails for marketing and newsletter deployment.
• Analysing and improving our marketing efforts.

 

Legal Compliance:

• Complying with legal obligations, regulations and compliance authorities relevant to our goods.
• Investigating fraud or other illegal activities such as creation of counterfeit goods. 

 

Research and Development:

• Improving our products and services.
• Monitoring website use and engagement for Continuous Improvement Processes including but not limited to accessibility and customer-friendly features.

 

THIRD PARTIES

 

Our site may contain links to third party websites. When you click on a link to any other website or location, you will leave our site and go to another site, and another entity may collect personal data or anonymous data from you. 

 

We may also share your information with third party delivery services such as DPD, UPS, DHL, Royal Mail and other applicable providers to enable us to fulfill your order. We have no control over, do not review, and cannot be responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of your personal information after you click on links to such third party websites.

 

If required by law, we may disclose your information to authorities. If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. If such activities take place, we will make every effort to notify you of such occurrence via email.

 

YOUR CHOICES

You have the following rights:

Access and correction:

You can request access to and correct any of your personal information.

Marketing Preferences:

You can opt-out of marketing communications at any time.

Data deletion:

You can request the deletion of your personal information.

 

SECURITY

We take reasonable measures to protect your information from unauthorized access and misuse. However, no data transmission or storage is completely secure, so we cannot guarantee absolute security.

INTERNATIONAL DATA TRANSFERS

Your information may be stored or processed in countries outside of the United Kingdom or the European Economic Area, where data protection laws may differ. We will ensure appropriate safeguards for your data in accordance with applicable law.

UPDATES TO THIS PRIVACY POLICY

We may update this Privacy Policy to reflect changes in our practices. We will notify you of any significant changes by posting the new policy on our website.

CONTACT US

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at hello@madeforhue.com

 

 

COOKIE POLICY

 

This Cookie Policy is designed to help you understand how we use cookies and similar technologies on our website. By using our website, you consent to the use of cookies as described in this policy. 

 

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

 

How We Use Cookies

We use cookies for the following purposes:

 

Essential Cookies:

These cookies are necessary for the website to function correctly. They enable basic functions like page navigation and access to secure areas of the website.

 

Performance and Analytics Cookies:

These cookies collect information about how visitors use our website, such as which pages they visit most often and if they encounter error messages. These cookies help us improve the website's performance.

 

Functionality Cookies:

These cookies enable the website to remember choices you make (such as language or region) and provide enhanced features.

 

Marketing and Advertising Cookies:

These cookies are used to track your online activities and provide personalized advertisements. We may share some of this information with third parties for marketing purposes.

 

Your Cookie Choices

You can manage your cookie preferences in the following ways:

 

Cookie Consent Banner:

When you first visit our website, you have the option to accept or decline the use of cookies through a cookie consent banner.

 

Browser Settings:

Most web browsers allow you to control the use of cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. By changing your browser settings, you can block or delete cookies. You have the option to change your cookie preferences at any time. 

 

Note: Blocking or disabling certain cookies may affect the functionality of our website, and some features may not work correctly.

 

Third-Party Cookies

Our website may use cookies from third-party services for various purposes, such as analytics and advertising. We have no direct control over these cookies. You can review the respective privacy policies and cookie policies of these third parties on their website for more information.

 

We may update this Cookie Policy to reflect changes in our use of cookies or in response to regulatory requirements. Any changes will be posted on our website with a revised effective date.

 

 

HUE (a brand of HEREUEXIST LTD.)

 

HEREUEXIST LTD

Second Floor, 11 Berkeley Street, London, W1J 8DS

hello@madeforhue.com

madeforhue.com

 

By using our products and services, you consent to the terms outlined in this Privacy and Cookie Policy. Please read this policy carefully and check back for updates.